Privacy Policy

Fleetway Car Rentals values your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to every visitor, customer, and prospective customer who interacts with our website or booking system.

We collect information you provide directly — your name, email, phone number, driver's license details, payment information, and reservation preferences — as well as basic technical information (IP address, browser type, pages visited) that helps us operate the site securely.

We use your information to process reservations, verify eligibility to drive, communicate about your rental, provide customer support, prevent fraud, and comply with legal obligations. With your permission, we may occasionally send updates about new vehicles or special offers — you can unsubscribe at any time.

When you share personal information with us for a specific purpose — such as booking a rental — we treat that as your consent to use it for that purpose. To withdraw consent or ask us to stop collecting, using, or sharing your information, email us at privacy@fleetway.la.

We only share your personal information when required by law, or if you've violated our Terms of Service. We never sell your information to third parties.

Payment processors, marketing tools, and analytics platforms we work with only access the information they need to perform their function. We encourage you to review each provider's own privacy policy. Some providers may operate in jurisdictions outside your own, and their local laws may apply to your data.

• _fw_session_id — session token that helps our booking system remember referrer and landing page.
• Google Analytics — anonymized site activity (page views, time on site, source) used to improve content.
• Google Ads — shows which pages contributed to a completed booking so we can allocate advertising responsibly.
• Call tracking — assigns a dynamic phone number so we can tell which marketing channel led you to call us.

Fleetway follows industry-standard precautions to protect your personal information from loss, misuse, unauthorized access, or alteration. Payment card data is handled by PCI-compliant processors and never stored on our servers.

We may revise this Privacy Policy from time to time. Material changes will be posted here with a notice describing what changed and why. Continued use of the site after changes take effect constitutes acceptance of the updated policy.

To access, correct, update, or delete your personal information — or to file a complaint — contact our Privacy Compliance Officer:

Fleetway Car Rentals
Attn: Privacy Compliance Officer
375 N Crescent Dr, Beverly Hills, CA 90210
privacy@fleetway.la